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FAQ

  • 1
    Is your company a manufacturer or a trading company?
    • A:We are professional manufacturer in industrial electrical equipment since 1992.
  • 2
    What products do you have?
    • A:Moulded Case Circuit Breaker, Air Circuit Breaker, Earth Leakage Circuit Breaker, Miniature Circuit Breaker, AC Contactor, Motor Protection Circuit Breaker.
  • 3
    Can you help me to select suitable products?
    • A:Sure, please send us inquiry and tell us your demand, we have a professional team to support you in model selection.
  • 4
    Your MCCB seems perfect but what's the difference between you and other suppliers? Because I find some cheaper price from others.
    • A:We strict in high quality. Products has low temperature rise, long life time and good corrosion resistance. Our materials are Mitsubishi PC, DuPont PA66, DMC-A/DMC-2, metal coating-corrosion resistance 72 hours, T2 copper bar, T2 copper pillar, T2 copper plate. All Products pass the test of CQC,CE,CB and TUV.
  • 5
    Do your products have a warranty?
    • A:Yes, 36 months warranty, and our products are 100% inspected.
  • 6
    Do you inspect the finished products?
    • A:Yes, 100% inspection. Products passed all tests: micro resistance test, withstand voltage test, temperature rise test, short time delay characteristic test, long time delay characteristic test and instantaneous trip test for each phase.
  • 7
    Would you accept to use our logo?
    • A:If you have good quantity, it absolute no problem to do OEM/ODM/OBM/OPM.
  • 8
    How's the delivery time?
    • A:Usually it takes about 25 days for production. If you have urgent requirement, please send us list to check the stock. We have sufficient stock for materials.
  • 9
    What's the payment term?
    • A:We accept TT, 30% deposit and 70% balance before shipment.
  • 10
    Can I become an agent / dealer?
    • A:Welcome! Please let me know your Country/Area first,We will have a check and then talk about this. Don’t hesitate to contact us for any other kind of cooperation.
  • 11
    Is there any discount?
    • A:Yes, for large quantity, we always support with better price. Please contact us for special discount.
  • 12
    How can I get the after-sales service?
    • A:If product has problem caused by transportation, we will assist in troubleshooting and provide accessories and guidance. If the product cannot be repaired, we will send you replaced quantity in next order. If customer has installation needs and assistance, we can provide installation instructions or video guidance.
  • 13
    Can I visit your company?
    • A:Welcome! Our company address:  No. 3, East Xinshi Road, Liushi Town,  Yueqing City, Zhejiang, China.

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